We ship all orders with traceable shipping worldwide free of charge. We will provide you with the tracking code as soon as your order has been sent. Ordinary orders are usually packed and sent within 5 days. Please note that bracelet orders with personal engraving could take a couple of extra days to handle. If you live outside of EU the delivery time can be a bit longer because of a longer transportation and passing through customs etc. and customs fees that may arise are paid by the customer.
We recommend to follow the size guidelines at each separate product page. But here follows some general info.
The size formulas of the V/SYDORW Stockholm bracelets are created to give you a perfect custom fit, without being too tight or loose anywhere at your wrist. We recommend that you measure your wrist and choose the size according to the size lists. If you prefer a very loose fit you can choose one size bigger than recommended, but if you’re looking for a tight fit we recommend you not to choose a smaller size.
Our Scarves Collection are carefully developed in the ultimate measurement for a bandana – 54×54 cm, which enables them to be worn in multiple was. Full fill your look and wear it around your neck, on your bag or as the it-detail of the season; in your hair.
We offer the ability to make exchanges and returns for the Apex bracelets and the Silk scarves. (The Versus and Earth bracelets from V/SYDORW Stockholm are handmade and customized to every client and are therefore non-returnable. Neither bracelets with custom engraving can be returned or exchanged).
The exchanges or returns should be made within 14 days of your order date and the items must be in original unused condition.
If you wish to exchange a product please let us know by email what you would like to change to.
Send EXCHANGES to:
V/SYDORW Stockholm AB
115 22 Stockholm
Please follow the product care recomendations at each separate product page. A general advice to ensure a long life time for all our products, is to store them in the giftboxes while not wearing them.